At modelcarsforum.com, our mission is to provide honest and comprehensive reviews of different car products and services and today we decided to share our experience with an auto transport company. Recently, we had the pleasure of evaluating FindCarShipping.com, a leading company in the car shipping industry. With a remarkable 12-year history and an impressive reputation, FindCarShipping.com scored an outstanding 4.9 out of 5 stars in our review.
The Journey Begins: Shipping from Miami to New York
Our team decided to put FindCarShipping.com to the test by shipping a car from the vibrant streets of Miami to the bustling avenues of New York City. This 1,280-mile journey would give us a clear picture of the company’s capabilities, customer service, and overall performance.
Company Background
FindCarShipping.com was founded in 2012 with a mission to provide reliable, efficient, and affordable car shipping services. Over the past 12 years, they have grown to become a leader in the U.S. auto transport market, including door-to-door auto transport boasting thousands of positive reviews across various platforms. Their commitment to excellence and customer satisfaction has earned them a solid reputation in the industry.
The Booking Process
Booking a car shipment with FindCarShipping.com was straightforward and user-friendly. Their website features an easy-to-navigate interface that allows customers to get instant quotes, book shipments, and track their vehicle’s progress. We appreciated the transparency in pricing immediately after we plugged the To and From locations and the detailed information provided at each step of the process.
Customer Service
From the moment we booked our shipment, the customer service team at FindCarShipping.com was responsive and attentive. We received a confirmation email immediately, followed by a call from a representative who walked us through the entire process. They answered all our questions patiently and reassured us about the safety and timeliness of the delivery.
Pickup and Transport
On the scheduled pickup day, the driver arrived at our Miami location right on time. He conducted a thorough inspection of the vehicle, noting any pre-existing damage, and provided us with a detailed report. The car was then loaded onto an enclosed trailer, ensuring maximum protection during transport.
Throughout the journey, we received regular updates from FindCarShipping.com, keeping us informed about the car’s location and estimated delivery time. This level of communication was highly appreciated and added to our sense of security and trust in their service.
Delivery and Inspection
Five days later, the car arrived in New York as scheduled. The driver called ahead to coordinate a convenient delivery time, and the handover was smooth and efficient. Upon inspection, the vehicle was in the same condition as when it was picked up in Miami, confirming the care and professionalism of the transport service.
The Minor Issue
While our overall experience with FindCarShipping.com was nearly perfect, there was a minor hiccup. The delivery was slightly delayed by a few hours due to unexpected traffic congestion. Although this was beyond the company’s control, it did cause a bit of inconvenience. Nevertheless, the prompt communication from the driver and customer service team mitigated our concerns.
Final Verdict: 4.9 out of 5 Stars
Despite the minor delay, our experience with FindCarShipping.com was overwhelmingly positive. Their efficient booking process, exceptional customer service, and commitment to vehicle safety impressed us greatly. It’s no surprise that they have become a trusted name in the auto transport industry over the past 12 years.
Pros:
- User-friendly website and booking process
- Responsive and attentive customer service
- Regular updates and clear communication
- Professional and careful handling of the vehicle
Cons:
- Slight delivery delay due to traffic
Conclusion
Their dedication to customer satisfaction and proven track record make them a top choice in the U.S. market. With a near-perfect score of 4.9 out of 5 stars, FindCarShipping.com has earned its place as a leader in the industry.
For more reviews and insights into the best auto transport services, visit AutoTransportReviews.com. Your next car shipping journey starts here!
